Juump is a free online community that makes it easy to meet people and play more tennis.

Unlike other tennis websites that simply show lists of players in a city, Juump shows you where the courts are, who plays on each court, and helps you meet people to play with.

With Juump you can

• Meet players who like to play on your favorite courts.
• Find players with similar interests, skills and schedules.
• Join groups and clubs in your neighborhood -- or create your own group.

Juump is created by tennis people, for tennis people. Juump is for

• Players
• Teams
• Leagues
• Clubs
• Friends
• Organizers
• Volunteers
• Coaches
• Beginners
• Pros
• Officials
• Volunteers

and everyone who enjoys the game of tennis.

Yes.

As Juump adds new features, some new premium features may require a fee. Basic use of the Juump website will remain free.

Please click the "Forgot Password?" link on the home page at www.juump.com.

Your Juump Profile consists of

• Account Info -- Private info like your email address and password. This info is never shown to anyone else.
• Personal Profile -- Info about yourself that's not necessarily tennis related. This includes your name, location, photo, and birthdate, plus About Me space for you to describe yourself.
• Tennis Profile -- Info about your tennis game, including your tennis interests, level, availability and favorite courts.

To edit your Juump Profile:

• Choose My Juump / My Profile. Then...
• To edit your Personal Profile, click the red Edit link to the right of your name.
• To edit your Tennis Profile, click the red Edit link to the right of the Tennis Profile heading.
• To edit your Account information, click the red Edit link to the right of your name, then click the Account tab.

Juump respects everyones' right to privacy.

Juump is designed to help connect tennis players with each other. So the more info you share, the more people will want to connect with you.

in addition to your name, some basic information is required:

• Your birthdate is never shown to anyone. It is used only to calculate your age group.
• Your email address is never shown to other members. Even when you send messages to other members, your email address remains hidden.
• Your postal code is used to determine what maps to show your profile on.

Beyond this required info, you're in control of how much additional info you want to share with other tennis players.

Your Tennis Profile lets you list the Places (courts) you like to play at. These can be places where you currently play, or places you want to play.

When people look at one of your Preferred Places, your name is listed as one of the "People at this Place" -- making you more likely to be invited to play by others who play there.

You can select Preferred Places in your neighborhood, or in other areas you visit. You can change your Preferred Places as often as you like.

Sure. You can indicate as many Preferred Places as you'd like. And you can change your Preferred Places as often as you like.

Feel free to add a Preferred Place when you're going to visit a new location, to make it easier for others there to invite you to play there.

Sure. You can indicate Preferred Places to play anywhere you like. This is a great feature to use when you're going to be out of town. You can then remove the Preferred Places once you leave the area.

Please use the blue "How do I know?" link that's next to the Tennis Level setting when you edit your Tennis Profile. Or read the more detailed instructions at http://dps.usta.com/usta_master/sitecore_usta/USTA/Document%20Assets/200....

Please describe your level accurately; this will help you find good matches with others at your same level.

Players with photos are invited to play more than people without one. You can easily add your photo by uploading it from your profile page.

To upload your photo:

• Visit My Juump / My Profile.
• Click the red Edit link to the right of your name.
• At the bottom of the page, there's a link to upload your photo. Browse to find the photo on your computer, then upload it to Juump. Please be patient during the upload process, which can take while for larger images (limit 2MB).

To find players who match particular criteria:

    * Click the People tab on the list to the left of the map.
    * On the People tab, select from the filters just under the People tab, or type a player's name.

Click any of the names to view their profile, including their availability, favorite courts, etc.

Juump members can send messages to other Juump members, or invite them for a game.

To send a message:

• In the People tab, click the name of the person you want to contact. You can then view their profile.
• On the member's profile, click Send message.
• Enter your message, and click Send. Your message will be sent to the member's email, without disclosing your own email address. They can then reply to you via Juump -- you'll be notified via email.

Juump members can send messages to other Juump members, or invite them for a game.

To invite someone to play:

• In the People tab, click the name of the person you want to contact. You can then view their profile.
• On the member's profile, click Invite to Play.
• Complete the form, indicating your available dates and time ranges, and the place(s) you want to play.

Your invitation will be sent to the member's email, without disclosing your own email address. They can then respond to your invitation via Juump -- you'll be notified via email.

It's easy to keep track of your friends and people you've met on Juump:

• To find a friend on Juump, type their name (or part of it) in the Name field at the top of the People tab showing people in your area.
• Click their name to view their profile.
• Click the checkbox next to We're friends and confirm the pop-up dialog. Your friend request will be sent to your friend to confirm.

Juump will then list your friends on your own profile page, making it easier for you to contact them (and vice versa).

Sure! To see who plays on your favorite court:

• Click the Places tab on the list to the left of the map.
• In the Name field under the Places tab, type a few letters of the court name
• Click the Show Details link to see more details about that court.

On the Details page for each court is a list of players who play there. Juump members can then invite them for a game or send them a message.

Please check to make sure that messages sent to you from are not being blocked by your spam filter. Please add this address to your address book, safe senders list, or whitelist.

To add a new court:

• Log in to Juump. Only registered members can add courts.
• In the Find Tennis In field, type the name of the city where the court is located, then click "go". (You may need to also specify the State, Province, or Country.)
• Click the Places tab.
• At the bottom of the Places tab, click Add a Court.
• Fill out the required information, then Save your entry.

Please submit only information that you're certain is correct. Other Juump members can supply the missing information.

Juump relies on its members to help keep court information accurate and up to date. Any Juump member may add or change court information.

To edit a court:

• Log in to Juump. Only registered members can edit court information.
• In the Find Tennis In field, type the name of the city where the court is located, then click "go". (You may need to also specify the State, Province, or Country.)
• Click the Places tab.
• Scroll the list of Places to view the court you want to edit, then click the View Details link for that court.
• From the court Details page, click the Edit this Place link at the left side of the page.
• Add or change the court information, then Save your entry.

Please submit only information that you're certain is correct. Other Juump members can supply additional information.

The tennis community will thrive with your help.

To attract players to play in your court, you can:

• Add your court to Juump if it isn't already listed (see How do I add a court?)
• Add pictures and other court info to the court's page on Juump (see How do I fix missing/inaccurate information?)
• Invite people in your neighborhood to join Juump (at http://www.juump.com/invite)

You can also post Juump flyers and signs around your court or distribute Juump business cards (see the section on Promoting your group, events, lessons, products, and services)

Yes, any Juump member can create a group on Juump.

Your group can be a team, group of friends, club, school/college team, club, association, business network, hotel/resort, or any other groupings of people.

To create a group page:

• Type your location in the Find Tennis In field
• Click the Group tab to view the groups on the map
• If your group isn't already listed, click the Add a Group link at the bottom of the list.

Each group is listed:

•  In the Group tab for each location
• On the court page, in the list of  "Groups at this Place"

To have your group listed in the "Groups at this Place":

• When creating or editing your group, indicate the courts where your group is active. To list courts in another area, type your city or zip code in the place field then click Update.
• If your court is not listed, you can add it to Juump. After you've created a court, you can then add it to the list of courts where your group is active.

When you create or edit a group, you can define group membership as either Open or Moderated.

• Membership in an Open group is open to any Juump member, without requiring anyone's approval
• Membership in a Moderated group requires approval (or an invitation) by a group Administrator

When you create or edit a group, you can specify that your group is public or private.

• A public group is visible to everyone, whether they are members of Juump or not.
• A private group is visible only to members of that group and to that group invitees. A private group and its membership remains invisible to everyone else.

You can choose who can post comments on your group page.

When creating a group (Step 3), you can designate any of the following to post comments:

• Any Juump member
• Only group members
• Only group admins

As a group admin, you can invite current Juump members to join your group. On your group page, click the "Invite to join this group" link. Type in the name of Juump members you want to invite and send your invitation.

If you want to invite non-Juump members, you can copy the URL link of your group and send the link to your invitees.

As a group admin or group member, you can broadcast a message to a group. Go to your group page and click the "Broadcast to group members" link.

Your message will be sent to each member's Juump and personal inbox. If you choose so, your message will also appear on the group's comment section.

Please send relevant messages to members in the group. Do not send messages that will violate Juump's Terms of Service.

To edit your group, simply go to you group page and click the "Edit the group" link.

Juump Events include:

• Instructional Events: Lessons, Camps, Clinics, etc.
• Competitive Events: Tournaments, Ladders, Round Robins, etc.
• Social Gatherings: Mixers, Parties, Casual Tennis Socials, etc.

To post an Event on Juump:

• Visit My Juump / My Events
• Click Post an Event
• Complete and submit the form describing your event.

Juump members can post events for free.

If you'd like to enable people to sign up for your event, Juump charges a nominal $20.00 fee to post the event. By enabling signups, you can set a maximum number of attendees and know who's attending. Both Juump members and non-members can sign up.

There are a few things you can do to make people notice your group.  Make sure to complete all the information about your group:

• Name your group clearly and distinctly
• Write a welcoming short intro about your group
• Upload a group avatar (groups with pictures get noticed more)
• Select all the courts where your group is active

Here are some suggestions to promote and grow your group:

• Invite people to join Juump
• Invite Juump members to join your group
• Send your group's URL (link) to non-Juump members
• Share a link to your group page via Twitter, Facebook, Wordpress, etc.

To help promote your group, your club, or simply help grow tennis in your area, we can supply Juump business cards for you to hand out.

Please contact Juump at:

social@juump.com

Use the heading "Promotions" in the Subject line of your email.

For information about promoting your group, club, event, lesson, product or service on Juump, please contact Juump via email:

social (at) Juump (dot) com

Use the heading "Promotions" in the subject line of your email.